What We Did
Network Motion was initially engaged to provide guest WiFi at the Centre. Following a review of the organisation’s wider needs, we were invited to take over its IT support contract from a larger national provider. The incumbent supplier relied heavily on legacy systems and delivered services through a one size fits all model that was misaligned with the Centre’s size and pace of operation.
We modernised the IT environment, replacing outdated systems with cost effective, secure, and scalable solutions. Our ability to respond quickly and safely to the Centre’s day to day needs was a key factor in improving operational resilience and support.
What We Delivered
Staff were given access to a modern, intuitive way of working based on organisational needs rather than technical limitations. Technology delivery and ongoing support were simplified, improving both the speed and clarity of service while generating efficiency savings.
By consolidating systems and data into a unified structure, users could work securely from any location and device. Legacy software and fragmented data were rationalised, ensuring that only relevant tools and records were retained and supported within a consistent, centrally managed framework.
What Happened
The John Godber Centre now benefits from a simplified and future ready IT environment that supports flexible working and reduces the administrative burden of day-to-day operations. Technology has moved from being a barrier to becoming an enabler. Staff focus on service delivery without needing to worry about how technology will support them.
As a result of our approach and continued involvement, Network Motion is now considered a trusted adviser to the Centre and is engaged in strategic planning and technology decision-making at board level.
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