Privacy notice

Who we are

Network Motion Ltd (“Network Motion”, “we”, “us”) is a UK managed service provider. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), we are the controller of the personal data described in this notice.

• Registered office: Registered office address, UK
• Company number: 00000000
• ICO registration: ZA000000
• Contact: hello@networkmotion.com · 0330 000 0000

What we collect and why

When you contact us

If you use our contact form, email us or call, we collect the details you give us — typically your name, company, email address, phone number and message. We use these to respond to your enquiry and, where relevant, to prepare a proposal. Our lawful basis is our legitimate interest in responding to business enquiries, or steps taken at your request before entering into a contract.

When you become a client

We process contact and account information needed to deliver our services, bill accurately and meet legal obligations (for example accounting rules). Our lawful bases are performance of a contract and compliance with legal obligations. Where we act on client systems containing personal data, we generally do so as a processor under the client's instructions, governed by our service agreement.

When you visit this website

This website is a static site that sets no analytics or advertising cookies. Our hosting provider processes technical data (such as IP addresses) in server logs for security and delivery purposes; we do not use this data to identify visitors. See our cookie policy for the full statement.

Who we share data with

We don't sell personal data. We share it only with service providers who help us operate — such as email, hosting and business systems — under contracts that restrict how they may use it, and where required by law. Where providers process data outside the UK, we ensure an appropriate safeguard (such as a UK adequacy decision or standard contractual clauses) is in place.

How long we keep it

Enquiry correspondence is kept only as long as needed to handle the enquiry and a reasonable follow-up period. Client records are kept for the length of the relationship plus the periods required by law (typically six years for contractual and accounting records).

Your rights

You have rights over your personal data, including access, rectification, erasure, restriction, portability and objection. To exercise any of them, email hello@networkmotion.com. We'll respond within one month. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk, though we'd welcome the chance to sort it out first.

Changes to this notice

We'll update this page when our practices change and adjust the “last updated” date above. Significant changes will be highlighted on this page.