Connectivity & Communications
Internet and phones that just work
Connectivity is only noticed when it fails, and phones only matter when a customer can't get through. We design, supply and manage both — and chase the carriers when something breaks.
What we do
Four things, done thoroughly
From the line into the building to the call that reaches the right person.
Business broadband & leased lines
The right connection for how you actually work — full-fibre broadband where it's enough, a leased line with an uptime guarantee where it isn't, and 4G/5G backup so one dig in the road doesn't stop the company.
Office Wi-Fi that reaches
Properly surveyed access points, separate guest and staff networks, and coverage that includes the meeting room at the end of the corridor — not just the desk next to the router.
Cloud telephony & Microsoft Teams calling
Your numbers in the cloud: call from laptops, mobiles or desk phones, keep your existing numbers, and manage menus and voicemail yourself. Often it makes sense inside Teams, where your team already lives.
Networks between sites
Multiple offices, warehouse units, home workers — connected securely with managed firewalls and VPNs, designed once instead of patched forever.
FAQ
The switch-off, phones and flaky broadband
January 2027, Teams calling, and what to do about a line that keeps dropping.
What exactly is happening in January 2027?
The UK's analogue phone network — PSTN, and the ISDN lines that run on it — is being retired, with the switch-off completing by 31 January 2027. Anything that plugs into those lines (phones, some alarms, door entry, lifts, older card machines) needs a digital alternative before then. It's a firm deadline, not a scare story — and with a plan, it's a straightforward change.
Do we lose our phone numbers when we move off analogue lines?
No — numbers are ported to the new service. Callers dial the same number; it just answers from the cloud instead of a copper line.
Should our phones live in Microsoft Teams?
If your team already works in Teams all day, adding calling to it is usually the simplest option — one app, one directory, works anywhere. A dedicated cloud phone system still wins for heavy call-handling needs like hunt groups, wallboards or call centres. We'll recommend based on how you handle calls today.
Our broadband drops out and nobody ever fixes it. Can you take that over?
Yes. We monitor the line, hold the relationship with the carrier, and chase faults with evidence — line stats, drop logs — rather than waiting on hold with you stuck in the middle. If the line is genuinely not up to the job, we'll show you the options with real prices.
Do we need a leased line, or is broadband fine?
It's a question of what an hour offline costs you. Full-fibre broadband suits many SMEs; a leased line adds guaranteed speeds, a fix-time commitment and symmetric upload — which matters once cloud backup, VoIP and video calls stack up. We'll give you a straight recommendation either way.
Talk to us
Get ahead of the switch-off
Ask for a line audit: we'll list what you have, what's affected and what the sensible replacement looks like, with costs rather than scare tactics.
The audit is a list and a recommendation — there's no obligation attached to it.